Refund Policy
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At Mimoo Fashionz, we strive to ensure you love every item you purchase. However, if you’re not completely satisfied, we’re here to help with a simple and transparent refund process.
1. Eligibility for Refunds
We offer refunds only under the following conditions:
The product is damaged, defective, or incorrect.
The return request is made within 7 days of delivery.
The product is unused, unwashed, and returned in its original packaging with tags intact.
2. Non-Refundable Items
We do not offer refunds for:
Products purchased during a sale or clearance.
Accessories, innerwear, or items marked non-returnable.
Products returned without original packaging or in a used condition.
3. How to Request a Refund
To initiate a return/refund:
Email us at mimoofashionz@gmail.com with your order number and reason for return.
Attach clear photos of the product (if damaged or incorrect).
Once approved, we will provide instructions for returning the item.
4. Refund Process
Once your returned item is received and inspected, we will notify you via email.
If approved, your refund will be processed to your original payment method within 7–10 business days.
Shipping charges (if any) are non-refundable, unless the return is due to our error.
5. Late or Missing Refunds
If you haven’t received a refund after 10 business days, first check your bank account or payment method.
Then contact your bank or payment provider. There may be a delay in posting the refund.
If you’ve done all of this and still have not received your refund, please contact us at mimoofashionz@gmail.com
6. Contact Us
For questions related to refunds or returns:
📧 Email: mimoofashionz@gmail.com
📞 Phone: +91-7002923011
📍 Address: 3A Mahendra Sreemany Street, Ground Floor, P.S – Amherst Street, Kolkata – 700009. India.
For any queries or support, reach out to:
📧 Email: mimoofashionz@gmail.com
📞 Phone: 7002923011
📍 Address: 3A Mahendra Sreemany Street, Ground Floor, P.S – Amherst Street, Kolkata – 700009. India.
